About Me
Hi, I'm Zeina!
By day, I am the Director of Customer Success & Partnerships at Teachable, which allows creators, freelancers, entrepreneurs and SMB owners to monetize their expertise through online courses and coaching services. On Teachable you can learn anything from our creator community... from hand lettering, to coding, to drone flying, and more.
I bring over fifteen years of seasoned expertise to orchestrating and managing customer-facing teams, dedicated to attracting, growing, and retaining strategic customers within the creator economy.
My extensive background includes proficiency in customer success, strategic programming, sales, partnerships, revenue growth strategies, and effective team leadership. I am numbers and customer-obsessed, leveraging data-driven insights and industry best practices to build teams, develop playbooks, optimize sales funnels, and enhance customer engagement.
In my current role at Teachable, I am the go-to-person for understanding customers' use and engagement with e-commerce features, providing strategic leadership over all of Teachable's payment gateway go-to-market and customer programs.
Prior to Teachable, I focused on the #FemaleEconomy, where I was the director of Entrepreneur Revenue at IFundWomen, a startup funding platform providing access to capital through crowdfunding and grants, expert business coaching on all the topics entrepreneurs need to know about.
By night, I'm mummy to my incredible 8yr old son, and can usually be found wandering Greenpoint Brooklyn supporting female businesses and taking close up photos of the really little things. In a prior life, I ran a blog, Squirrelmoo, where I interviewed local Brooklyn mama-preneurs about how they juggled motherhood with entrepreneurship.
Interested in getting in touch?
Follow me on Instagram @alwayszeina
